Novus Healthcare

After extensive research into healthcare consumer’s needs and experiences through to expectations and delivery of post-purchase point of contact, Novus Healthcare was established in 2012. The first of its kind within the Australian healthcare industry to create a groundbreaking, dynamic healthcare business concept that not only sets a high standard of ongoing healthcare support throughout delivery period but also excels in extending its services to go above and beyond the purchase period. Built upon the company philosophy that “providing high-level solutions and quality customer care will always come first, no matter the background or circumstance of any person.” Novus Healthcare prides itself on excellence in customer care and superior after-sales service. By working closely with employees to nurture their individual passion and potential, Novus Healthcare brings to the forefront the care and understanding that they then provide their customers. Whilst offering consumers with products of distinction at a value for money price, Novus Healthcare remains environmentally conscious and works with sustainable solutions to ensure a healthy world for this and future generations. Based on a key group of three business units, Novus Healthcare caters to healthcare related businesses as well as private individuals by encompassing online business portals, professional healthcare agencies and healthcare facilities maintenance – three key healthcare areas in the convenience of one company. Online Business: Novus Healthcare is very much focused on providing tangible, practical and affordable solutions to those who need it most. In creating an online portal for the sale and rental of life-saving equipment, Novus Healthcare removes the ‘middle man’ and provides a personal point of contact to assess your individual case, so that you can be assured of the understanding and support you require with the products you need. Healthcare Agency Support: With an increasingly ageing Australian population with a greater life expectancy than ever before, there is a growing need for more human and technological healthcare resources to cater to the older spectrum of society today. With a current local shortage of professional persons to fill the vast array of necessary roles, Novus Healthcare is working towards creating a dream team of local and overseas healthcare professionals to fulfil these Australian healthcare opportunities. With a vision towards becoming the most reputable and highly sought-after provider of healthcare professionals nationally, Novus Healthcare is also creating a direct positive impact upon the lifestyle of an elderly population by offering professional quality of care to a greater number of people. Facilities Maintenance: Hospitals, nursing homes and other healthcare facilities often rely on outsourced companies to clean, repair and maintain their facilities. These companies are rarely trained in correct procedures specifically directed at working within a healthcare environment and therefore work counter-productively to the overall needs of the facility. Novus Healthcare aims to change this, by opening a ‘one-stop-shop’ company of dedicated maintenance teams that are highly trained within the healthcare arena and specialise in the details and upkeep of individual healthcare facilities. Novus Healthcare differentiates itself as a comprehensive healthcare company like no other. Not only do we provide the three key elements of online business, healthcare agency support and facilities maintenance in one convenient, personalised transaction but Novus Healthcare are also leading the way in new technologies and the latest equipment available to Australian consumers. Features of the Novus Healthcare online store help to break down the barriers of accessibility, by providing each person with equal access to all of the Novus product range. In an industry first, Novus Healthcare offers group buying as well as well as being the first to combine an online healthcare business with an offline healthcare agency under the one company umbrella. This integrated approach allows clients to buy products such as life-saving oxygen equipment over the Internet as well as have access to services like the “tracking app” that offers a sense of security to patients who live by themselves. With Novus Healthcare, for all your healthcare needs, you really do feel the difference.