Canberra Turnkey Decks

Turnkey Decks: Who we are and what we do: At Turnkey Decks we are committed to providing both building excellence and value for money for our customers. That’s why at Canberra Turnkey Decks we don’t build great value decks or build excellent decks, we only build excellent decks for great value. To keep our promise and commitment we introduced our 100% satisfaction guarantee. This means that we don’t get fully paid until you’re fully satisfied, and not only is that guaranteed with a handshake it is also provided within a written contract and customer service guarantee. We believe that you, our customer, should have full control over the design, material selection and the building process. That’s why we are committed to creating a system that is Turnkey for you. If we don’t have it, or have current access to it, we will do our best to get it for you. It is important to us to know exactly what end result you would like. That’s why we have created a ‘customer needs analysis’ questionnaire. This way you can tell us up-front what you want and we can then let you know if we can meet your needs and objectives as early as possible and start the conversation with you. We have a commitment to providing and supplying quality materials that are preferably sustainably harvested because we don’t think our decks should cost the Earth. In line with our sustainability objectives we have a focus and commitment of only using Australian hardwoods or compliant foreign species. Our product ordering model ensures that we always try to out-compete the national hardware chains when sourcing products like decking and sub-frame materials. Why use Canberra Turnkey Decks? You could always do this yourself, right? Yes! However, unapproved structures and near-enough-is-good-enough DIY additions can end up costing far more than the perceived saving when property resale comes around; let alone the risk of uninsured and unlicensed constructions. Before we start work and before you pay a cent we will provide you with a written contract and customer service agreement so that you will know exactly what it will cost from start to finish, the materials and finishes agreed to, time lines and milestone events. So it you are considering creating a new deck, making over or re-oiling your existing deck, please put us to the test. We have been in the Canberra building and customer service industry for 14 years. Thank you for taking the time to view our Facebook page. If you have further questions please email us or visit our frequently asked questions section. Co-Directors, Nick Constable – Operations Manager and Licenced Builder Frank Walmsley – Customer Service Manager